05/19/2014: Important Retail Online Banking Authentication Upgrade
Beginning June 5th, 2014
Your Image & Pass Phrase will no longer be displayed when logging in.
Effective Thursday, June 5, 2014, the image and passphrase will no longer be displayed on the password page. You can easily verify this site’s identity and security by looking for the green website address bar above. Your accounts will continue to be protected through advanced device forensics that seamlessly authenticate your computer and various devices.
On Thursday, June 5, 2014, the image and passphrase along with standard references to the image and passphrase will be removed from your theme, and approximately 4 weeks later, the above message will no longer display. No other changes will be made to your theme.
Good News! We’re making it easier for you to access your account online, while continuing to protect you and your money with our powerful, mulilayered security system.
How our Powerful Multilayer Security System Works:
Log In Credentials: The access process begins with you typing in your correct User Id & Password
Device Check: Then we check the device you are using – whether it’s your computer, mobile phone or tablet. If we don’t recognize the device, we may ask you to complete a Security Challenge to ensure your identity.
Geographic Location: We also check geographic indicators. If you’re trying to log in from a new location, we may ask additional questions.